Frequently Asked Questions
Everything you might want to know before and after using our soaps.
Products
How long does a soap bar last?
Typically 3–5 weeks depending on use. Allowing the soap to dry between uses will help extend its lifespan.
Can I use the soap on both hands and body?
Yes — all soaps are suitable for both hands and body. They are designed to gently cleanse without leaving the skin feeling dry.
What makes handmade soap different?
Handmade soap is created in small batches using plant-based oils and traditional methods. Unlike many commercial bars, it naturally retains glycerin, which helps keep the skin feeling soft and comfortable. Each bar is also hand-cut, meaning no two are exactly the same.
Why do the soaps look different?
Each bar is handmade and cut by hand, which results in natural variations in shape, color and texture. These differences are part of the process and make each bar unique.
Are your soaps suitable for sensitive skin?
Our soaps are made with gentle, plant-based ingredients. However, every skin is different, so we recommend checking the ingredient list carefully and performing a patch test if you have sensitive skin.
Ingredients
What ingredients do you use?
Our soaps are made using plant oils such as olive oil, coconut oil, shea butter and castor oil, combined with essential oils and natural additions like clays, oats and salt.
Are your products natural?
We use naturally derived ingredients and avoid synthetic fragrances, sulfates and silicones. The focus is on simple, high-quality components.
Are your soaps vegan?
Yes — all soaps are vegan and do not contain any animal-derived ingredients.
Do you use palm oil?
No — all products are palm oil free.
Salt Soap
What is a salt soap bar?
Salt bars are made with a high content of sea salt. They create a dense, creamy lather and offer a gentle polishing and exfoliation effect on the skin.
How are salt bars different from regular soap?
Salt bars feel firmer and smoother and produce a lotion-like lather rather than large bubbles. They are often appreciated for the way they leave the skin feeling clean and refined.
Use & Care
How should I store my soap?
Keep your soap on a draining dish and allow it to dry between uses. Avoid leaving it in standing water, as this will make it dissolve more quickly.
Can I use the soap on my face?
Our soaps are made with gentle, nourishing plant oils and can be used on both the body and the face.
As facial skin can be more sensitive, we recommend testing how your skin responds.
Avoid direct contact with the eyes.
Do the soaps expire?
Soap does not expire in the traditional sense, but it is best used within 6–12 months for optimal scent and performance.
Shipping & Returns
Where do you ship?
We currently ship within Denmark and the EU.
How long does shipping take?
Orders are processed within 2–5 business days.
Estimated delivery times:
Denmark: 1–3 business days
EU: 3–7 business days
How much does shipping cost?
Shipping costs are calculated at checkout based on your location.
Can I return my order?
Yes — you can return unused products within 14 days of receiving your order.
What are the conditions for returns?
Items must be unused and in their original condition. Due to hygiene reasons, opened or used products cannot be returned.
How do I request a return?
Please contact us at [email], and we will guide you through the process.
